Case Studies—Municipal Governments

Following are user stories that showcase how ESRI software is used by municipal governments.

• How Municipalities Use GIS—Review related articles within a municipal organizational structure.
• Data Viewer Popular Beyond Expectations: Park City, Utah, Uses GIS to Create Environmental Information Repository - ArcNews
• Meeting New Street Sign Reflectivity Requirements - ArcNews
• Colorado Springs Utilities Improves Cadastral Data Management - ArcNews
• Probationers Monitored and Public Safety Improved with GIS: New York City Probation Department Uses Mapping for All Aspects of Decision Support - ArcNews
• GIS Gives Portland, Oregon, Police Bureau Improved Incident Tracking - ArcNews
• Intelligence-Led Policing Gives a Crime-Fighting Advantage: Shelby, North Carolina, Uses Geoanalysis and Visual Reporting as Part of Its CrimeStat Processes - ArcNews
• Bringing 3D GIS to SCADA - ArcUser
• Buffalo, New York, Urban Tree Management Evolves from Surprise Storm - ArcNews
• Dye Study on the Mississippi River: The City of Rock Island Models a Combined Sewer Overflow/Outfall Mixing Zone with GIS - ArcNews
• Simplifying Operations for City of Marietta, Georgia - ArcNews
• Los Angeles, California, Department of City Planning Mapping System - ArcNews
• City of Mesa, Arizona, Utility Department Manages Data, Boosts Productivity - ArcNews
• Rerouting Application Helps Minneapolis Cope with Bridge Disaster - ArcNews
• Visualizing Infill Development Potential: Los Angeles City Planning Uses ArcGIS Server - ArcUser
• Police Department Mapping Success - ArcNews
• Maintaining Accurate Data During Brownfield Site Redevelopment Excavation - ArcNews
• Providing In-Vehicle Access to More than 3,500 Prefire Plans - ArcNews
• Firefighter Inspires New Mapping System to Help Assess Risks, Map Fires, and Allocate Resources - ArcNews
• Web-Based Asset Management - ArcNews
• Student Interns Partner with City to Launch Groundbreaking GIS Project - ArcNews
• Grand Prairie, Texas, Accesses Water Meter Information with GIS - ArcNews
• Integrating GIS for Infrastructure Management - ArcNews
• Smart Growth in San Diego, California - ArcNews
• Meeting Population Growth Complexity and Uncertainty - ArcNews
• Managing Increased Demand for Services with GIS - ArcNews
• City of Phoenix Street Transportation Department Invests Significantly in GIS Technology - ArcNews
• City of Mesa, Arizona - case study [PDF-1.0 MB, 2 pages]
• City of Philadelphia Mayor's Office of Information Services - case study [PDF-527 KB, 2 pages]
• Municipal GIS Brings New Capabilities to Ukraine - ArcNews
• Montpelier, Vermont, Uses GIS Modeling to Plan for Future Development - ArcNews
• In Vielsalm, Belgium, Abandoned Underground Quarries Managed with GIS - ArcNews
• In Texas, the Greater Fort Bend Economic Development Council Helps Businesses Develop Sites, Relocate, and Expand With GIS - ArcNews
• City of El Paso, Texas, Implements an Enterprise GIS for Traffic and Pavement Management - ArcNews
• In the City of Toledo, Ohio, Senior Meal Sites Are Planned With GIS - ArcNews
• Greensboro, North Carolina, Simplifies Access to City Services With GIS and a New One-Call System - ArcNews
• City of Indianapolis, Indiana - case study [PDF-1.06 KB, 2 pages]
• CMAP's GIS Service Bureau Strengthens New York's Nonprofits - ArcNews
• In Tulsa, Oklahoma, Public Schools Lower Transportation Costs With GIS - ArcNews
• The City of Atlanta, Georgia, Meets 21st Century Water/Wastewater Demands With GIS - ArcNews
• City of Hudson, Ohio, Implements Intranet-Based Enterprise GIS - ArcNews
• Soil Analysis Supplies Answers to Waterline Failures - ArcUser
• Automating Work Flows With ModelBuilder at Salt Lake City's Transportation Division - ArcUser
• Interoperability Multiplies Returns on Investment - ArcUser
• Essex, Vermont, Discovers the Power of 3D Analysis - ArcNews
• The Charlotte, North Carolina, Urban Area Now Has a "Green Theme" - ArcNews
• Stockton-on-Tees, United Kingdom, Identifies and Remediates Potentially Contaminated Land With GIS - ArcNews
• In Denver, Colorado, Two Natural History Institutions Merge Their Collections - ArcNews
• Archaeology, Genealogy, and GIS Meet at Columbia Cemetery - ArcNews
• Brownsville, Texas, Utility Streamlines Data Sharing With Enterprise GIS - ArcNews
• Sunny Isles Beach, Florida, Puts Itself on the Map - ArcNews
• Innovative Methods Speed Curb Ramp Survey - ArcUser
• Inventorying Infrastructure with ArcPad - ArcUser [PDF-884 KB]
• Shelter From the Storm - ArcUser
• 210 Cities Paint Their Future With GIS - ArcNews
• Keeping Track of the Plant and Animal Kingdom in San Diego, California - ArcNews
• The City of Coeur d'Alene, Idaho, Converts Urban Tree Inventory Into GIS - ArcNews
• The City of Salem, Oregon, Develops a Tool to Manage the Environmentally Sensitive Areas of City Parks - ArcNews
• For Oklahoma City, Oklahoma, Geodatabases Help Implement an Enterprise Solution - ArcNews
• GIS-Based Routing Stretches Limited Resources of Local Government [San Diego, Nashville, Chicago] - ArcNews
• Moreno Valley, California, Manages Explosive Growth With GIS - ArcNews
• Combating Urban Sprawl in Georgia - ArcUser
• Online Application Improves Tier II Reporting - ArcUser
• The Seven-County Minnesota Twin Cities Metropolitan Area Creates a Central GIS Repository - ArcUser
• In Caracas, Venezuela, GIS Guides Assistance for Underdeveloped Urban Areas - ArcNews
• Orlando, Florida, Utilities Commission Powers Water and Electric Services With GIS - ArcNews
• Boston, Massachusetts, Develops an Industrial Archaeology Mapping Project With GIS - ArcNews
• City of Chicago, Illinois, Takes GIS to the Streets - ArcNews
• The City of Greenville, Texas, Approaches Brownfields With GIS - ArcNews
• Parcel Mapping in Nashua, New Hampshire, Goes Paperless - ArcNews
• Anaheim, California, Benefits From Fast Information Retrieval and Sharing - ArcNews
• The City of Quinte West, Ontario, Canada, Uses GIS for Economic Development - ArcNews
• Many Benefits Realized through Cadastral GIS - ArcUser [PDF-4.98 MB]
• GIS Helps Keep Communities Thriving - ArcUser [PDF-12.5 MB]
• In Lewiston, Idaho, GIS Students Solve a "Grave" Problem - ArcNews
• City of Oshawa, Ontario, Canada, Achieves Integration of Land Records with GIS - ArcNews
• Guatemalan Municipalities Begin Mapping Their Futures With GIS - ArcNews
• Chatham-Kent—Community at the Touch of a Button - ArcNews
• The City of Richmond, California, Implements Enterprise Framework - ArcNews
• In the City of Sioux Falls, South Dakota, GIS Helps With River Management - ArcNews
• Philadelphia, Pennsylvania [PDF-1.29 MB]
• City of Long Beach, California, Redistricting - case study
• Ouachita Parish, Louisiana, Civil Defense Agency - case study
• Salinas Police Department, the San Bernardino County Sheriff's Department, and the Los Angeles Police Department Crime Analysis Tools - case study
• Orlando, Orange County, Florida Auditor - case study
• Jefferson County, Alabama, Environmental Services Department - case study
• Merced, California, School District Uses GIS for Special Education School Bus Routing - ArcNews
• Greetings From Branson, Missouri!: GIS and GPS Are at the Heart of a Thriving Information Hub - ArcNews
• Formulating a Sustainable Development Land Use Scenario Using GIS: For Hervey Bay on the East Coast of Australia - ArcNews
• City of Anaheim, California [PDF-206 KB]
• Anchorage, Alaska [PDF-1.85 MB]
• DeKalb County and the Cities of Auburn, Butler, and Garrett, Indiana [PDF-799 KB]
• ESRI Virtual Campus Offers Course for Urban and Regional Planning With GIS - Press Release
• ArcGIS Software Simplifies Map Book Generation - ArcUser
• City of Medellín, Colombia, Inaugurates 1-2-3 - ArcNews
• Buffalo, New York, Uses GIS in Response to a Natural Emergency - ArcNews
• The City of Riverside, California, Takes Weed Abatement from Paper to Pixels - ArcNews
• City of Monroe in Production With ArcFM/ArcGIS - Press Release
• City of Richardson, Texas, to Deploy Integrated ArcGIS/Document Management System - Press Release
• Light-Duty Alternative Work Program Is a Winner - ArcUser
• Many Benefits Realized Through Cadastral GIS - ArcUser
• City of Germantown, Tennessee, Implements Water Inventory, Modeling - ArcNews
• Viva Las Vegas!: Imagery Fuels Enterprisewide GIS - ArcNews
• Florida City Delivers 24/7 Service with Site Starters - ArcUser
• Elsinore Valley Municipal Water District Goes Live with ArcGIS - ArcNews
• San Antonio, Texas, Uses GIS Tool for Collaborative Planning - ArcNews
• The City of Chicago Implements ArcGIS and the Geodatabase Across the Enterprise - ArcNews
• City of Houston Deploys GIS-Based Infrastructure Management System - ArcNews
• Hong Kong's Population Census 2001 Challenges GIS and Reaps Rewards - ArcNews
• GIS Supports Economic Development in Southern California Communities - ArcNews
• Modeling Tools for Santa Barbara Smart Growth Planning Supported with GIS - ArcNews
• ESRI Business Partners Assist Public Works and Community Development - ArcNews
• Improving Code Enforcement Services with GIS - ArcUser
• GIS Applications for Tax Assessors—A New Course from ESRI Virtual Campus - Press Release
• Are You Ready for G-Government? - ArcUser
• New Methods for Delivering Government Services - ArcUser
• Wellington City Council's GIS—Now and in the Future - ArcNews
• Los Angeles City Departments Share Data for Special Applications - ArcNews
• Ontario, California, Collects Revenue More Efficiently - ArcUser
• GIS Helps Laguna Niguel Use Federal Money More Effectively - ArcUser
• GIS Real Estate Application Spurs Land Sales for Barstow - ArcUser