Administration

Knowing your customers is key to providing good service. GIS helps library administrators understand the demographics of cardholders and library service areas to match services to patron interests and needs.

Using GIS, you can map cardholder locations to see who is using the library and if any neighborhoods have lower than expected usage. You also could see where families with children live and make sure those branches have plenty of age-appropriate books and reading programs. GIS can even help you plan bookmobile routes to reach people who can’t visit the library in person.

Explore Resources for Library Administration

Case Studies

Software

ArcGIS Desktop
ArcGIS Extensions
BusinessMAP

Partner Solutions

LibraryDecision

Data

Books

GIS in Public Policy
Thinking About GIS, Revised and Updated Edition
Unlocking the Census with GIS
Additional titles available from ESRI Press