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An Integrated SAP-ESRI Approach to Enterprise Asset Management for UtilitiesExperts from ESRI, Accenture, and Impress Software examined the trends causing utilities to rethink operations and how leading companies are taking a new approach to asset management—an integrated SAP-ESRI—approach to achieve operational excellence while improving the experience of their customers.  View panel discussionRecorded December 6, 2007 Challenges and Opportunities Utility organizations are undergoing a major transformation in the way they conduct business and serve their customers. This transformation, which includes a significant investment in information technology, is required to address the challenges and opportunities posed by increased usage, peak demand spikes, aging assets, and empowered customers with choices. As part of this transformation, utilities are appraising operations in search of ways to increase the accessibility, availability, and reliability of services. Panel Participants
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